24 Hour Crisis
Referral and Information Hotline
The counselors on our
24-hour crisis line offer referrals for crisis counseling, information
about domestic violence, and referrals to agencies throughout the Bay
Area. Shelter services for battered women can be accessed through the
crisis line, at 510-536-SAFE (510-536-7233).
Emergency shelter for battered
women and their children is provided via a residential shelter and
motel program. Support services include case management,
professional counseling, legal, court, and social advocacy,
including CALWORKS services. Basic necessities include meals,
clothing, toiletries, and referrals for assistance with emergency
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number of activities are provided for the children in residence at the
shelter that parallel the intervention their mother receives. The services
focus on creating a safe environment to process feelings, and includes
counseling, play therapy, and other therapeutic support services.
We offer community counseling for battered women and children in need of
assessments and information about domestic violence. Our counselors offer
education about abuse, referrals to area resources, and a chance to
explore options and goals. All counseling services are free of charge.
Support groups are offered for
both shelter clients and via the community counseling program. These
groups provide women the opportunity to connect with other women who
have experienced relationship abuse. Facilitated by a trained
domestic violence counselor, our support groups
are free of charge and focus on domestic violence.
effort to prevent domestic violence through education, we teach the
community about issues surrounding relationship abuse through workshops,
training sessions, and presentations. We offer training for both male and
female professionals who may interact with survivors of violence at public
and private agencies. Our goal is to reach the entire community through
To request a presentation for your staff or
community group, please submit a
Workshop Request Form.
provide Dating Violence and Sexual Harassment workshops to middle and high
schools, as well as agencies serving young people. The workshops alert
teems to the dynamics of abusive relationships, connect teens to area
resources, and empower them to make healthy relationship choices.
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referrals are provided to residents to enhance their understanding of
the use of community legal resources, including family court and social
service agencies. Residents are assisted with obtaining restraining
orders as needed. Advocacy and support around child custody and other
legal issues are also provided.
Food, Clothing and Transportation
food and clothing are provided to battered women and their children.
Transportation to the shelter is also provided.
A Safe Place assists residents
making the transition from shelter to permanent housing in
establishing their new household.
Staff will provide information
on referrals to various housing agencies depending on the
client’s specific housing needs. Staff works closely
with agencies that assist with rental and housing assistance.
Staff also assist clients with
safety planning and making arrangements to relocate from their
batterer’s residence or her residence. Once
clients secures housing, they are assisted with household items
program will provide immediate comprehensive crisis services in response to
incidents of domestic violence seen in emergency rooms in targeted Northern
Alameda County hospitals and medical facilities.
Services provided include:
crisis intervention and one-to-one support; counseling; safety planning;
options for shelter and legal services; and other information.
Safe Place, in collaboration with other domestic violence programs, offers
specialized support to battered women, including assessment for CAL WORKS
eligibility. Support services with out-of-state travel, food, clothing,
rental deposits, referrals for childcare and other services are offered
through CAL WORKS specialists.